Frequently Asked Questions

Discover everything you need to enhance your AuraSip experience, from mastering the use of your bottle to savouring our aromatic scent pods. Plus, learn more about our dedicated services. Quick answers for a better AuraSip experience are just a click away!

Is the AuraSip bottle dishwasher safe?

AuraSip bottles are made from Tritan, meaning they are strong, durable, sustainable and 100% dishwasher safe.

Is the AuraSip bottle BPA free?

Absolutely! as our bottles are made from Tritan, they are 100% certified BPA free.

Can I use sparkling water with my AuraSip bottle?

Ditch the cans, embrace the bubbles! AuraSip meets sparkling water - it's like your favorite soda got a healthy, delicious makeover. Infuse your fizz with Cola, Energy Drink, or Lemon-Lime Soda and prepare to sip the surprise.

Will I receive a scent pod with the purchase of a bottle?

Every AuraSip purchase comes with a bonus pod, your instant ticket to our flavour oasis. Dive in and discover your new happy place.

How long does each pod last?

Each pod enhances 5-10 litres of water with deliciousness, letting you enjoy countless sips of bliss before bringing on the next flavour adventure

Can scent pods be recycled?

Of course! AuraSip pods are 100% recyclable!

How do I use the scent pod on my bottle?

Ready to unlock a world of flavor? Here's how to infuse your AuraSip with deliciousness in a snap:

  1. Crown your bottle: Gently place the scent pod on top of your AuraSip bottle, nestling it around the straw. Be sure to line up the indent on the pod with the cutout on the straw.
  2. Activate the aroma: To unleash the flavour potential, simply give the pod a gentle pull upwards until it clicks softly into position.
  3. Sip and savor: Now, take a deep breath and indulge in your first sip of scented bliss!
  4. Pause the pleasure: Need a break from the flavor symphony? No problem! Just guide the pod back down to the base of the straw until it clicks securely in place. Your scent adventure will be waiting patiently for your return.

For a stronger taste, the pod can be pulled all the way up, giving more flavoured air bubbles, but less water.

For a milder taste, you can pull the pod down slightly from the top, giving less flavoured air bubbles, but more water.

You may want to experiment with different pod positioning in order to find the sweet spot according to your preferences.

*AuraSip pods are designed exclusively for the AuraSip bottle

Where is AuraSip based?

We are a proudly Australian company, based out of Adelaide, South Australia.

How long will it take to dispatch my order?

You order will be dispatched within 1-3 days after being placed

How long will shipping take after my order is dispatched?

Shipping times vary based on delivery country as follows:

  • Australia: 7-9 business days
  • New Zealand: 7-9 business days
  • USA: 7-10 business days
  • Canada: 6-9 business days

How can I contact the AuraSip team?

You can contact the team Monday - Friday, 9am to 6pm via our email at info@aurasipshop.com or the chat bubble in the bottom right

Still need help?

We hope our FAQs have helped clarify some of your questions about AuraSip. If you have more queries or need personalized assistance, our team is just a message away. Visit our Contact Us page to get in touch, and we'll be delighted to assist you further.